I understand that orders are typically shipped within 5–7 business days and that cancellations are only allowed before dispatch. I acknowledge that returns or replacements are accepted only for items damaged in transit, and I must report any damage within 2 days of delivery with photos and my order number. I am aware that non-returnable items cannot be exchanged or returned unless damaged, and that international orders are non-returnable unless they arrive damaged. For all support, I will contact info@kansyam.com.